Because we’ve always done it this way” doesn’t play here. In this role, you will be responsible for helping to drive HR Services global organizational goals by formulating strategic objectives and overseeing and implementing various initiatives and tasks to meet business goals. This is a chance to use your existing experience into a Program Management role on an exciting team! Come join us!

Essential Duties of the Position:

• You will look for opportunities and solutions before others even notice a problem; you are always looking to improve and contribute in creative ways
• You will implement, coordinate and complete activities, initiatives, and tasks to further the strategic goals of the program
• You will be proficient at scoping projects and improvement efforts, including analyzing the current state, working with collaborators to articulate a clear future vision, the business value to be delivered, and the plan to accomplish it.
• You will proactively lead partner, customer and team member communications and organizational change plans 
• Design and monitor key program performance indicators and goals to ensure progress and success
• You will proactively raise issues and problems appropriately to management to mitigate risks.
• You will demonstrate design thinking and seek feedback to improve the design and results of programs
• You will give presentations and report out to senior level leadership on program performance on a regular basis
• You will mentor and support the development your peers by providing guidance, training, coaching, and feedback.
• You will share standard methodologies with the team that drives efficiency and effectiveness in our processes.
• You will consult on solutions, and partner with business groups to evaluate effectiveness.
• You will work with cross-functional teams and consult to deliver quality detailed design solutions.
• You will dig into the root cause of issues, identify gaps, and make recommendations to improve the customer experience and operational efficiencies.
• You will create, lead, and facilitate training workshops and socialize standard processes.
• You will prepare your collaborators and teams for change through open and frequent communication and training.
• You will communicate and collaborate with global partners across multiple organizations, teams, regions, and teams.
• Other duties as assigned.

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Career Level - IC3